TITLE: Enrollment Management Specialist – Recruiting
DIVISION: Office of the President
DEPARTMENT: Enrollment Management
STATUS: Classified Position: Full-time/12 months
SUPERVISION RECEIVED: Director of Enrollment Management
SUPERVISION EXERCISED: Supervise Enrollment Management work-study students
DUTIES AND RESPONSIBILITIES:
Main Office (.2)
- Provide excellent customer service to all DCC stakeholders, internal and external.
- Serve as the first point of contact for all main office visitors
- Responsible for all enrollment management incoming and outgoing mail.
- Coordinate enrollment management work study work
- Work with the business office to process and log student fees
- Serve as a back-up for the admissions specialist with all admissions and student housing applications.
- Assist the Enrollment Management Coordinator with daily tasks such as extracting data and student information from databases, help with daily projects and other administrative duties as assigned
- Participate in the Institutional Effectiveness Committee structure
- Take minutes at meetings as directed
- Assist with Dual Enrollment program
- All other related duties as assigned
Enrollment Relations (.5)
- Take photographs of activities in the classroom and outside of the classroom to use for marketing purposes
- Serve as the first point of contact for all emails that come to [email protected]
- Serve as the first point of contact for all 4 year universities that would like to recruit on our campus
- Develops, updates, and maintains all enrollment management student mailing and emailing (i.e. parent letters; dual enrollment letters, advance registration/orientation schedules etc), and emails
- Develops, updates, and maintains news articles in the website for all enrollment management activities
- Point of contact for all enrollment management campus events, included but not limited to: Personal Visits, Group High School Visits, Buccaneer Days, and Advance Registration
- Implements recruitment strategies as outlined in the Enrollment Management plan and in the assigned territory to include high school and fair visits
- Help assist current students
- Help assist with Sqwaker alert tool to notify students on different campus events
- May help coordinate social media events
- Assist with supervising enrollment management work study
- Assist in developing marketing materials for the programs and recruitment
- Interprets and implements policies and procedural requirements of Enrollment Management office
- All other related duties as assigned
Manage, in all respects, the assigned geographic territory from which prospective students apply. This includes participating in high school visits, attending college fairs, job fairs, high school organization meetings. Traveling approximately 5-8 weeks.
- Keep in continuous communication with prospective students via email, mail, phone calls, social media, text messaging etc.
- Share information from recruiting travels and projects enrollment trends in order to inform the team
- Assist with evaluating the annual operating budget to meet program needs, perform clerical duties, and maintain inventory on program equipment and supplies.
- Maintain continuous communication with faculty, staff, and administration to sustain accurate knowledge of DCC and the programs offered. Be aware of all recruitment sponsored by DCC coaches, programs and programming (Eg. RevUp, ABE, Big Sky Pathways, Perkins).
- Assist with the training process for the student ambassador who serves as tour guides.
- Plans program activities including community college/high school visitations and private/public programs.
- May plan and implement recruitment receptions for geographical markets.
- Assist with providing training for alumni volunteers assisting in the national recruitment effort.
- Provides enthusiastic and informative tours. Gives presentations to visitors during campus daily tours and at on campus and off campus events.
- Be aware of scheduled community events on campus and ensure DCC is properly represented by use of marketing materials, tours etc.
- All other related duties as assigned
DCC values professionalism in its employees. The following attributes and behaviors are identified as examples of what is expected of an employee:
- Work effectively with colleagues and students by practicing punctuality and respect for deadlines.
- Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
- Maintain strict confidentiality with all fiscal, human, and labor relation information.
- Dress appropriately for a workplace with frequent customer service interaction and community outreach.
- Meet all required standards of confidentiality and safety. Maintain work areas in a clean and orderly manner.
EDUCATION AND EXPERIENCE:
The above knowledge, skills, and abilities are typically acquired through a combination education, or a combination of some higher education and experience equivalent to:
- Successful experience in customer service related environment.
- Ability to engage the public with openness.
- Experience using Microsoft Word and Excel.
- Must have a working knowledge of word processing, spreadsheet and database use or the willingness to gain necessary skills.
An AA/AS/AAS degree or combination of education and experience
Conditions are generally those of a typical office environment, requiring frequent oral and online communication with college personnel, prospective students and parents and media and the ability to enter data and written communications in electronic format in a timely manner. The position requires regular travel, which may occasionally be under late night and poor weather conditions. Must have a valid driver’s license and vehicle or reliable transportation.
COMPLETED APPLICATION PACKET MUST INCLUDE:
- Completed Dawson Community College application
- Current resume
- Cover Letter
- Copies of college transcripts (original transcripts required, if hired)
- Three professional references (names, addresses, and phone numbers).
INQUIRIES MAY BE DIRECTED TO:
Human Resources Department
Qualified protected class individuals are encouraged to apply. Dawson Community College must comply with the Immigration Reform and Control Act of1986. If hired, you will be required to provide documents to show your identity and authorization to work.
Nondiscrimination Policy: Dawson Community College does not discriminate on the basis of creed, race, religion, gender, national origin, age, disability, veteran status, genetic information, pregnancy status, marital status, gender identity or expression, or sexual orientation with respect to access, employment, programs, or services. The College is in compliance with Executive Order 11246; Title VII of the Civil Rights Act of 1964, as amended by the Equal Employment Opportunity Act of 1972; Title IX regulation Implementing Educational Amendments of 1972; Section 504, Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; the 1991 Civil Rights Act; the Age Discrimination in Employment Act of 1967, as amended; the Vietnam Era Veterans’ Readjustment Assistance Act of 1974; Title 49, the Montana Human Rights Act; and all other federal, state, and college rules, laws, regulations and policies. Inquiries or complaints concerning these matters should be brought to the attention of John Bole, Vice President of Student Affairs, Title IX Coordinator. Telephone: (406) 377-9416. Email: jbo[email protected] Office: 117 Library. Mailing Address: John Bole, Title IX Coordinator, 300 College Drive, Glendive, MT 59330.