TITLE: Academic Coordinator (Advising, Transfer, Retention and Articulation)
POSITION: Classified, Hourly, .5 (20 hrs. per week), 12 months
DIVISION: Academic and Student Affairs
SUPERVISION RECEIVED: Vice President of Academic and Student Affairs
SUPERVISION EXERCISED: Student Employees, Peer Mentors
Job Summary: Perform tasks and provide leadership related to all students, responsible for directing and advising transfer and career and technical students, leading retention efforts, and coordinating and developing articulation agreements. Work closely with Enrollment Management Director and Staff, Student Life Director and Staff and Academic Advising.
Duties and Responsibilities:
- Provide support to all students advising them into correct programs and connecting them with program advisor/faculty.
- Assist students with enrollment, applying for financial aid, and registering for classes.
- Provide follow up to new student applicants (on campus or on-line) and connect them with their faculty advisor. Continue to be the liaison with faculty.
- Provide walk-in support to applicants.
- Coordinate and develop a reverse transfer program collaborating with enrollment services to recruit reverse transfer students;
- Provide support for transfer students maintaining a focus on student success through retention and completion.
- Lead retention efforts for all students attending DCC by working closely with Enrollment Services and faculty to identify retention challenges and develop an actionable retention plan including an early alert system.
- Assist faculty with reaching out and contacting students struggling with school or not attending classes and provide assistance and support to students connecting them with the right resources for their continued success and completion.
- Collaborate with the Office of Academic and Student Affairs to develop, organize, promote, and manage the Adopt-a-Buc program and other programs supporting student retention.
- Coordinate articulation agreements by working with the Vice President of Academic Affairs and collaborating with DCC faculty to coordinate articulation agreements with two and four year institutions across Montana, regionally, and nationally; prepare all new articulation proposals for presentation and review.
- Work with IT to create and maintain a web based resource of all articulation agreements.
- Work with DCC faculty to annually review all articulation agreements for accuracy.
- Provide assistance to other areas as needed, e.g., library services, student life, enrollment services (registration and orientation weeks, early registration days, including but not limited to testing, event coordination, campus tours, etc.) as needed.
- Monitors the assigned budget to ensure fiscal accountability.
- Maintain appropriate records including confidential student files in accordance with federal and state requirements.
- Participate with committee structure as directed.
- Develop and maintain positive relationships with all departments.
- Work collaboratively with all departments to meet the needs of our students and various stakeholders.
- Perform other duties as assigned.
Knowledge: This position requires a thorough knowledge of student retention, student affairs issues, transfer students, transfer programs, reverse transfer, academic affairs, human services, and crisis intervention techniques.
Skills: This position requires skills in the use of a computer, Microsoft Office software, copier, and general office equipment
Abilities: This position requires the ability to communicate effectively orally and in writing, follow verbal and written instructions, work with students in various degrees of crisis including personal, education, and career related issues. Operate equipment and vehicle in a safe manner; make appropriate assessments and referrals; use good judgment; be patient and understanding when dealing with students; establish effective working relationships with the Vice President of Academic and Student Affairs, the Enrollment Management Director, fellow staff members, students, faculty, administration, and the general public.
JOB PERFORMANCE STANDARDS:
Evaluation of this position will be based primarily upon performance of the preceding requirements and duties. Examples of job performance criteria include, but are not limited to, the following:
- Observes work hours.
- Demonstrates punctuality.
- Performs assigned duties.
- Maintains accurate and timely records and client case notes.
- Prepares and submits accurate and timely reports.
- Maintains high level of professionalism, adheres to FERPA requirements and to standards of confidentiality of information and documentation and upholds the highest level of confidentiality.
- Maintains confidentiality of work related information and materials.
- Deals tactfully and courteously with students, coworkers, the public and external stakeholders.
- Works effectively with students, supervisor, the Director of Enrollment Management, college faculty, staff, and community members.
- Demonstrates proficiency using standard office software applications.
- Provides backup support to other departments as needed.
- Consistently demonstrates an acceptance and understanding of human behavior, a regard for human dignity, and a positive regard for self and the students being served.
- Positive point of contact for students and ambassador to the College.
EDUCATION AND EXPERIENCE:
The above knowledge, skills, and abilities are typically acquired through a combination of education and experience equivalent to:
- Earned Bachelor degree in Education, Human Services or related field.
- Two years experience working for a college, university, or other service agencies.
- Maintain high level of professionalism and confidentiality.
- Maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.
- Ability to travel locally and regionally.
- Must be able to take initiative and work independently as well as part of a team.
- Valid Montana driver’s license.
- Master’s degree
- Experience in a higher education setting, counseling, or sales environment
COMPLETED APPLICATION PACKET MUST INCLUDE:
- Completed Dawson Community College application
- Current resume
- Cover Letter
- Copies of college transcripts
- Three professional references (names, addresses, and phone numbers).
INQUIRIES MAY BE DIRECTED TO:
Human Resources Department